Last year I used Double M Tours in Pattaya. They are located on Soi Buakhaow. Their telephone number is 088-2449651. I found them to be drama free and they provided a good service. However as mikel has suggested, you will find lots of useful information in the Pattaya Ladyboy Forum regarding visa agents.

I'd join the Pattaya Ladyboy Forum if I were you. You may suffer information overload but there will be some pearls of wisdom in there 

Thanks for this oliver - very helpful. Back in the day I liked the Soi 8 feel so I quite fancy a stay on there.  Will check all of the above again, Adelphi does look good...

Welcome to the forum.  I stayed at Hopeland for 3 nights during my last Bangkok trip a few weeks ago in January as well as staying at Citrus Suites, Park Royal Suites and Lohas Suites.  Some of the issues with Hopeland were detailed by other guys in this thread. A few too many folks hanging around in the lobby all the time, some of them snoozing away on the sofas. My room was large and I had no complaints except for the bullshit dim lighting in the bathroom. It was so bad, they may as well have had candles in there.  I never tried their restaurant. No worries because a few paces away is the very solid  Det 5 bar/restaurant which is open all day and serves from a big menu with modest prices. You can't go wrong with that place.   It is a bit of a hike down Soi 8, but they have a golf cart to transport guests to Sukhumvit.  If you don't want to walk down Soi 8 to the hotel, you can take a moto taxi from Suk for 20 baht. During the day when the sun is beating down, that's money well spent.  Of the 4 hotels I stayed at, I would say Park Royal Suites and Lohas Suites both offer more bang for the buck that Hopeland. I think Citus Suites is overpriced for what they provide, but it's popular with many BMs.  In this price range, the best of all the suite hotels for mongering purposes is Adelphi Suites on Soi 8.  Yes, they can be pricier compared to the other places, but if you can stomach spending the extra cash, it's definitely the best place to stay due to its location with equal proximity to all the lounge bars. None of them are a more than a 5 -10 minute walk from Adelphi.  

I can see why this place is a favourite for BM's, it is £100 a night which is good value although there are others priced less that are still excellent. I was given a room on the 12th floor at the front, it was a lovely view across the City. The staff were tremendous, on checking out the girl came out to the front and waited with me until the taxi arrived, she didn't need to but it was noted by me and appreciated. The room itself was a good size with a nice armchair and foot stool and a desk and counter area. The bed was very comfy and I heard zero noise from outside.The bathroom was adequate, a simple shower hose attachment that in the holder gives a difficult angle but a bit of fiddling makes it manageable, no bath tub but for me I probably wouldn't use one anyway My one gripe is that the lighting is not great and that hunting all the switches can be a faff. I will definitely return and I reccommend booking through Agoda.